Privacy Policy

1. Introduction

This Privacy Policy explains how iLink ("iLink", "we", "us" or "our") collects, uses, discloses and protects personal information when you visit our website or use our security guard and patrol management software (the "Service").

By using our website or the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or the Service.

2. Information We Collect

We may collect the following types of information:

• Contact details you provide, such as your name, company, email address and phone number — for example when you request a demo.
• Account and usage information generated when you or your team use the Service, including activity logs, device information and approximate or precise location data where relevant to patrol and guarding features.
• Technical information automatically collected when you visit our website, such as your IP address, browser type, pages viewed and the dates and times of your visits.

3. How We Use Your Information

We use the information we collect to provide, operate, maintain and improve the Service, to respond to your enquiries and demo requests, to communicate with you about your account or updates, to ensure security and prevent fraud, and to comply with our legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business and deliver the Service, where required by law or to protect our rights, and in connection with a business transfer such as a merger or acquisition. Any service providers we use are required to safeguard your information.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide the Service, to comply with our legal obligations, to resolve disputes and to enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, update or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies and similar technologies to operate the site, remember your preferences and understand how the site is used. You can usually adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us via our contact page.